FAQ (Frequently Asked Questions)
Are your football shirts authentic?
Yes, all our football shirts are 100% authentic. We carefully source and verify each item to ensure originality and quality.
Are the shirts new or used?
We offer both new and pre-owned (vintage) shirts. The condition of each item is clearly stated on the product page.
Why are some shirts more expensive?
Prices may vary depending on rarity, condition, season, and demand. Vintage and limited shirts are often more valuable.
What payment methods do you accept?
We accept iDEAL, PayPal, and major credit/debit cards.
Can I cancel my order?
Orders can only be cancelled if they have not yet been shipped. Please contact us as soon as possible.
Will I receive an order confirmation?
Yes, you will receive a confirmation email immediately after placing your order.
Do you ship worldwide?
Yes, we ship worldwide to most countries.
How long does shipping take?
- Europe: 3–7 business days
- Worldwide: 5–12 business days
Processing time is 1–3 business days.
Will I receive a tracking number?
Yes, all orders include tracking. You will receive tracking details once your order has been shipped.
Can I return my order?
Yes, you can return your order within 14 days of receiving it, as long as the item is in its original condition.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is incorrect or defective.
How long does a refund take?
Refunds are processed within 5–10 business days after we receive and inspect the returned item.
How do I choose the right size?
Sizes are listed on each product page. Please note that sizing may vary depending on brand and year.
Will sold-out items be restocked?
Most items are limited and may not be restocked. We recommend purchasing quickly if you see something you like.
Are there signs of wear on vintage shirts?
Yes, vintage shirts may show minor signs of wear due to age. These are not considered defects and are part of the item’s character.
How can I contact you?
You can contact us via email or through the contact form on our website. We aim to respond within 24 hours.